«Etter at vi begynte å bruke Penneo, har behandlingstiden for avtaler blitt forbedret betydelig, og vi får ofte de signerte dokumentene tilbake i løpet av en time. Alt i alt var implementeringen av Penneo svært gunstig for RSM Plus.» – Anja Relund Mikkelsen, CaseWare-konsulent hos RSM Plus

Penneo er sømløst integrert med CaseWare

RSM Plus’ revisorer må daglig signere en rekke dokumenter. Før Penneo ble implementert, ble alle dokumentene sendt per post, og det tok ofte flere uker før de ble signert og returnert. Derfor bestemte RSM Plus seg for å implementere Penneos løsning for digital signering og datainnsamling.

En av RSM Plus’ største bekymringer var knyttet til utfordringene ved å implementere ny teknologi.Takket være Penneos brukervennlige grensesnitt og intuitive design, syntes både revisorer og kunder at programvaren var enkel å bruke. I tillegg gjorde Penneos integrasjon med CaseWare, RSM Plus’ regnskapsprogramvare, livet mye enklere for revisorene.

Penneo sikrer personvern og datasikkerhet for RSM Plus og deres kunder

Hver uke signerte RSM Plus’ revisorer dusinvis av årsrapporter, oppdragsbrev, revisjonsberetninger osv. Prosessen var kjedelig og tidkrevende, og ikke minst ineffektiv og kostbar. Med Penneo kunne RSM Plus spare tid på manuelle administrative oppgaver og i stedet fokusere på kjernevirksomheten. I tillegg ble behandlingstiden for dokumenter betydelig redusert. En prosess som tidligere tok flere uker, er nå fullført i løpet av noen få dager.

Resultater

• Penneo sørger for datasikkerhet og overholdelse av relevante forskrifter som GDPR. Dataene lagres sikkert, beskyttes og slettes på forespørsel.

• RSM Plus har økt effektiviteten ved å redusere tidsbruken på manuelt administrativt arbeid.

• Dokumenter som signeres med Penneo, er ende-til-ende-krypterte, sikkert lagret og beskyttet i henhold til GDPR.

• Penneos integrasjon med CaseWare muliggjorde en smidig implementering uten å forstyrre noen av de eksisterende arbeidsflytene.

Om RSM Plus

RSM Plus er en dansk revisionsvirksomhed, der primært henvender sig til små og mellemstore virksomheder.

Before choosing Penneo, we researched a few competitors out there. We chose Penneo based on their international presence and API link with Silverfin. We are saving time, paper, reduced our personnel costs so we worry less about follow up. All this, due to automating the processes. – Dieter Coppens, Founder and Managing Partner at BOOKKEEPERS

Challenge

Before, we had problems getting documents signed back from our clients. We sent out reminders manually. It took a lot of time and money, and wasn’t efficient. – Dieter Coppens, Founder and Managing Partner at BOOKKEEPERS

Before BOOKKEEPERS started using Penneo, 50-60% of documents didn’t get signed due to several challenges. The process was time-consuming, inefficient, and often required multiple reminders. Clients had to print out the documents, manually sign them, scan them, and send them back. The manual back-and-forth not only consumed a lot of time but also led to delays and unnecessary paperwork for the client and the staff at BOOKKEEPERS.

Solution

BOOKKEEPERS researched the market for a digital solution and chose Penneo based on its international presence and the integration with Silverfin.

The API with Silverfin made the implementation quick, and in a short time, BOOKKEEPERS experienced a successful start with signing annual reports. This made filing a lot smoother.

Results

With Penneo Sign and the integration with Silverfin, BOOKKEEPERS has improved the document signing process significantly. Within a few minutes, both internal and external documents are signed and returned. The implementation resulted in time savings, efficient follow-ups, and automation of document workflows.

Customers have also expressed enthusiasm for the software, as it eliminated the need for printing, signing, rescanning, and sending documents back.

Penneo has streamlined the document signing process, increased efficiency, reduced costs, and improved the company’s workflow.

About BOOKKEEPERS

BOOKKEEPERS is an accounting firm based in Aalst, Belgium, with a second office in Ghent. The company serves a diverse range of clients, from the creative industry to construction companies.

Bookkeepers provide a high level of services within accounting to their clients in Belgium, and one way they do that is by automating daily work in order to have more time to advise their clients.

We save at least half an hour per document compared to the original process of printing, sending, and following up. – Mike Collier, Director at Fiskcouncil

Challenge

Fiskcouncil offers comprehensive services that assist businesses in three main areas: accounting, taxation, and consultancy.

The company is currently going through a transformative digitalization process. The goal is to minimize manual labor, save time, optimize signing processes and eliminate usage of paper.

Prior to adopting Penneo, Fiskcouncil had already initiated their transformative journey. At that time their signing process was heavily reliant on manual labor, demanding significant manpower and hours of work.

Solution

Fiskcouncil chose Penneo after exploring various options on the market. Penneo proved to be an intuitive tool that perfectly met their expectations.

Before we had to chase after the client, making sure they signed everything. Now, we can simply say, look, we initiate the process, we have set the settings correctly, we pressed start, and the work is in the hands of the client. – Mike Collier, Director at Fiskcouncil

Fiskcouncil’s implementation of Penneo went smoothly. They were in need of some more features to optimize the process completely, and for that, they were in close collaboration with the developers at Penneo. The developers’ consultation proved to be helpful and Fiskcouncil’s concerns were addressed and they felt heard. Now Fiskcouncil has reached a point where operations are running seamlessly.

Results

After implementing Penneo, Fiskcouncil is able to focus more on what they do best – providing advice to their customers and the company is experiencing less stress related to the follow-up process and receives a lot of good feedback from the signers.

In the past, there was never enough time to offer additional advice due to the limited number of hours in a day. However, with the digital tools now available to us, we are optimizing every marginal gain, creating space within those limited hours to finally embrace our advisory role. – Mike Collier, Director at Fiskcouncil

Thanks to digital tools Fiskcouncil is able to handle double the amount of customers with the same amount of employees.

The feedback we receive from customers is very positive. They think the way that it is set up is very professional. Customers actually just say the look is very intuitive, it’s very handy. – Mike Collier, Director at Fiskcouncil

About Fiskcouncil

Fiskcouncil offers a broad range of accounting, taxation and advisory services. The company is based in Belgium and has three offices in Wetteren, Lievegem and Zingem.

Fiskcouncil serves a diverse clientele ranging from small local businesses to large corporations among its 460 customers. The company profiles range from sole proprietorship to management, catering, freelance and construction.

We actually try to be the accountant for everyone. – Mike Collier, Director at Fiskcouncil

«In the last 10 years, our business has evolved so much that we have to adapt. Everything is becoming more and more complicated, there are a lot of administrative tasks and so we are forced to equip ourselves with certain programs in order to facilitate our tasks.» — Rafael Rodriguez, Partner at TFRS Accountancy

Challenges

TFRS is an accounting firm that was confronted, like many in the industry, with the accumulation of paper documents and increasingly complex regulations.

The challenge that TFRS wanted to solve was to become 100% paperless and therefore digitalize its activities to reduce manual work and provide an even higher level of advice to their clients.

The other challenge for TFRS was to find a partner that would save them time, comply with industry regulations and that they could rely on to adapt to their needs.

«The tax system has become more complex, the programs we need today, we didn’t need them 10 years ago. Today, without the programs, it would not be feasible, so we really need good partners for our business.» — Rafael Rodriguez, Partner at TFRS Accountancy

Solution

TFRS values its customer relationships and after several researches, Penneo Sign is the solution they decided to test with 5 of their customers. The feedback was immediately very positive and TFRS decided to implement Penneo.

«I’ve contacted five clients who I’ve sent documents to sign via Penneo and they’ve all told me it’s very easy to use, saves them time and that’s what we’re looking for: to save time, money, and most importantly to have clients who are happy.» — Rafael Rodriguez, Partner at TFRS Accountancy

Results

Penneo Sign was quickly adopted by all the firm’s employees as well as their clients, and today TFRS can pride itself on being 100% digital!

Thanks to signature flows, TFRS can collect signatures from different parties in a precise order and keep a complete overview of the entire process.

«That’s something I had asked Penneo, before sending a document to a client: is it possible to first sign it all internally before sending it to the client? This was possible with Penneo. This is good because the client receives an engagement letter signed by each partner. If you send a document and the client signs it first and doesn’t have the partners’ signatures, it looks unprofessional. I find that very helpful and it wasn’t possible with the other programs.» — Rafael Rodriguez, Partner at TFRS Accountancy

TFRS has nearly 480 companies and had to regularly remind them to sign a document on time to avoid sanctions.

With Penneo Sign, they can meet deadlines thanks to automatic reminders. They can decide when and how often they remind their customers to sign.

«Penneo allows us to send automatic emails and we can define when this reminder will be sent. Every 7 days, every 15 days, or every month, so we don’t have to send reminders manually or send several reminders. As we have 480 clients and we have to check all the companies, this saves us a lot of time. We save more or less 50 to 100 hours per year, just with the automatic reminders.» — Rafael Rodriguez, Partner at TFRS Accountancy

By reducing manual tasks and automating signature collection processes, TFRS has more time in its hands to grow its business and elevate its customer relationships.

«Our business is evolving very fast and it’s true that if we save time, we can spend it on something else. Acquiring new clients or helping existing clients manage their administrative tasks better, giving advice, so yes, it is essential to modernize our work to best support our clients.» — Rafael Rodriguez, Partner at TFRS Accountancy

About TFRS Accountancy

TFRS Accountancy assists its clients in all accounting and tax tasks, but also in setting up an accounting system adapted to the digital world.

The company serves around 480 companies and 200 self-employed people, and works with all types of companies, but is more specialized in Belgian SMEs.

«Before we used Penneo, our colleagues had a lot of work to do to check up on our customers to return the signed documents.» – Stijn de Prins, Partner at Fineko

Challenges

It has always been paramount for Fineko to remain a competitive company and digitalization was becoming a priority. Some processes like signature tracking were becoming problematic and needed to be improved.

Fineko, like many accountancy firms, struggled with the number of manual tasks they had to do throughout the day.

Solution

After some research, Fineko decided to implement Penneo Sign.

The user-friendly interface for both users and clients was a key component in the decision process. The ability to set simple and advanced signing flows and to set up automatic reminders is optimizing internal processes.

Fineko wanted to allow its customers and business partners to sign digitally with itsme® from any place and any device.

“In Belgium, almost everyone actually has itsme® installed on their mobile phone.” – Stijn de Prins, Partner at Fineko

Results

The adoption of Penneo Sign has been beneficial for Fineko as its employees are now able to focus on their customers in part because of the time they have been able to save through automatic reminders.

“By using Penneo, our colleagues have a lot more time on their hands. They actually spend less time checking who has signed and who has not, also due to the fact that these documents actually arrive automatically, that certain internal processes and tasks are then checked off automatically, which means that our colleagues actually have more time to give targeted advice to their customers.” – Stijn de Prins, Partner at Fineko

Manual processes are now less time-consuming thanks to Penneo, and Fineko can see a speed of execution, especially when it comes to annual reporting.

“The annual accounts are now being completed at a great pace, while last year we were still at a fairly low ebb. We are now actually at 75% of last year’s volume so towards the end of the period we will probably easily reach 150% to 200% actually.” – Stijn de Prins, Partner at Fineko

At Penneo we take our customers’ feedback very seriously and we regularly ask them to help us to improve the quality of our solutions in order to remain their best digital partner.

“It is always nice to have a good sparring partner, so Penneo is very open to that as well, so all suggestions and remarks about the current product are always accepted with thanks and there is always positive feedback, and where possible some adjustments are made as well. So that is actually the strength of Penneo, to be big, or bigger, but still small in terms of approach.” – Stijn de Prins, Partner at Fineko

About Fineko

Fineko is an organization that has been running for more than 25 years. They have 3 offices in Genk, Hasselt, and Leuven, and employ around a hundred people. The company offers a broad range of services, from accounting and bookkeeping to tax and legal advisory, as well as corporate finance.

Fineko’s structure is organized to maintain personal contact with its customers.

“Thanks to our high-quality accountants, we have actually been able to develop a nice range of services for our clients. This enables us to relieve the client at every stage in his life.” – Stijn de Prins, Partner at Fineko

«We have now an integration that communicates between Silverfin, Penneo, and with the clients to get documents, annual reports that need to be signed in time. Everything runs now automatically!” – Sven Cornelis, Owner & Partner at Acco Accountants

About Acco Accountants

Acco Accountants is a Belgian company that started its activity in 1985 and has evolved to become a reference in its sector. They assist and advise clients with their accounting, tax management, or legal procedures.

The company has around 30 employees, and its two offices are located in Antwerp and Mechelen.

Challenge

Acco Accountants has always had the drive to remain a modern company, and since 2016 the company has decided to accelerate the digitalization of its business and the automation of its processes to offer a higher quality service to its clients.

The two main challenges were:

• Reducing manual work and saving time
• Using an API to connect to an existing and dynamic infrastructure

«Before that, the typical process in an accountancy firm when it comes to getting annual reports signed was quite a paper-like workflow. You started by printing everything out, sending it in, then asking the client to sign it, and sometimes the document would get signed in the wrong places… It has always been a bit of a challenge to let that process run smoothly.» – Sven Cornelis, Owner & Partner at Acco Accountants

The company is constantly looking for new ideas and methods to improve its business, and this is what will allow them today to position itself as «one of the accounting industry’s forerunners in automation and digitalization.»

Solution

Acco Accountants decided to implement Penneo Sign to save time and focus on the essentials – their clients.

«Everything that you automate, that you digitalise, you have to take a step back and ask yourself: ‘How are we doing today? How would we like to do it tomorrow and how can we best embed this in a tool like Penneo?» – Sven Cornelis, Owner & Partner at Acco Accountants

The Acco and Penneo teams worked together to develop a solution that fits Acco Accountants’ technical requirements (via API) and meets their daily challenges.

Collecting signatures from different stakeholders in a specific order and keeping a complete overview of the entire process was a key feature for Acco Accountants.

«The signing flows of Penneo… it is a different way of working.

Actually, beforehand you have to think about how you are going to set up the signing flow, so it forces you 1. to question your own process, 2. possibly to adapt it, and to work with new insights, but once that is set up, it is like a piece of cake, I would almost dare to say.» – Sven Cornelis, Owner & Partner at Acco Accountants

With Penneo, Acco Accountants can now provide its clients and partners with a secure and fast way to sign documents such as digital annual reports and compliance-related materials and make sure that all deadlines are met.

Results

The integration of Penneo has been beneficial to Acco Accountants as it has helped them and their clients to save time. They can now exchange and sign documents in minutes.

«…with Penneo the fastest report we have received back is 34 minutes.» – Sven Cornelis, Owner & Partner at Acco Accountants

The collaboration with Penneo and itsme® in Belgium was a strong advantage for their clients too. They can safely and quickly confirm their identity and sign digitally using itsme®, across devices.

Acco Accountants mentioned that communicating with their clients has been simplified as they can set reminders in a few clicks when for example, a document has not been signed on time.

«It saved us a lot of time and it was also more interesting for the customers because there are fewer paper flows. We saved a lot of time to focus on our customers. It’s also much easier to follow up, to know what is completely finalized, and to whom we need to send reminders.» – Sven Cornelis, Owner & Partner at Acco Accountants

«I get maybe 40-50% of the documents back and signed the same day. Then a week later I can see they got a reminder because I receive back more signed documents. The reminders are really a great thing.» – Stefanie Van Herck, Administrative Assistant @ B&L Accounting

Challenge

Like many accountancy firms out there, B&L is busy handling all the paperwork for its clients, while providing them with value as well. With several documents needing to be signed at different times of the year for each client, B&L did not always have the time to get a good oversight of who signed or not and follow up where necessary.

This was becoming a challenge, especially in light of new legislation in Belgium which introduced stricter controls to make sure documents are returned back signed.

To improve communication with clients and make sure it meets legislative requirements too, B&L Accounting decided to look for a new tool to help manage these processes.

Solution

After some research, the company decided to implement Penneo Sign. Penneo offered the most attractive package, both in terms of product functionalities and pricing.

The implementation was smooth and B&L Accounting found Penneo’s platform easy to learn and navigate. The company set up some custom flows, which are tailored after B&L’s processes, thus making working with Penneo even more efficient.

«We’re really happy with the follow-up, too. If there’s a question or something that needs to be changed, I send an email to our Adoption Manager and get a reply within a day. That’s really good.» – Stefanie Van Herck, Administrative Assistant @ B&L Accounting

Sending documents via Penneo is as easy as sending an email, and the automatic reminders are a life-saver.

Results

Everything that needs to be signed is now sent via Penneo and documents get back signed much faster – and in a much higher percentage too. This makes it much easier for B&L Accounting to stay compliant with the new legislative requirements.

«Some days, I send maybe 40 documents on the same day and I get some replies right away. Some clients respond within 30 minutes, and others take a day or two. It’s really a big difference using Penneo.» – Stefanie Van Herck, Administrative Assistant @ B&L Accounting

Additionally, client communication has improved too. B&L has received positive feedback from many clients, who enjoy signing via Penneo. They can sign from their mobile phones, making the process much more convenient.

«We’re very happy to be using Penneo. We think it’s a really big improvement for our company since we wanted to start doing more things digitally. Penneo is a step in the right direction.» – Stefanie Van Herck, Administrative Assistant @ B&L Accounting

About B&L Accounting

B&L Accounting is an accountancy firm in Belgium servicing around 300-400 clients. The company helps other organizations with anything from bookkeeping and accountancy to tax and business advisory services.

B&L Accounting’s mission is to provide its clients with the optimal guidance that enables them to reach their business objectives.

«We notice how fast signing is since we work with Penneo. In the past we printed a lot, or the customer had to come by, and then we had a little bundle for them to sign, and now it is emailed, and sometimes within 5 minutes it is signed.» – Ilse Simis, Managing Partner and Co-Owner at Graef

Challenge

At Graef, service and commitment to their clients are paramount and guide them in their business approach.
The document signing process was becoming complex logistically, with more and more documents circulated around needing to be signed.

Doing this the manual way was very time-consuming for Graef and took time away from advising clients and creating value for them.

Solution

Graef decided to implement Penneo Sign to save time and focus on the essentials – their clients.

Collecting signatures from different stakeholders in a specific order and keeping a complete overview of the entire process was a key feature for Graef.

With Penneo, Graef can now provide its clients and partners with a secure and fast way to sign documents such as annual reports and compliance-related materials and make sure that all deadlines are met.

«I must say that working with Penneo is not only time-saving, easy, simple, and fast, it is also just plain fun!» – Stjin De Graef, Managing Partner and Co-Owner at Graef

Penneo fits well with Graef’s digitalization goals and initiatives, as well as with the company’s values.

«Penneo actually helps us grow because we save time by using it. We also want our customers to grow, so we constantly encourage them to embrace digitalization.

Penneo also strengthens the relationship, because document signing is made so simple that we have more time to give our customers real advice, which is more valuable than purely administrative things. So it is the advisory part that will take over, as we have more time to focus on that now.

Simplicity speaks for itself – Penneo is an easy tool to use. And it’s fun that things advance so quickly. We have more time to do more fun things.» – Bart De Graef, Managing Partner and Co-Owner at Graef

Results

The implementation and adoption of Penneo have been successful, and it is now a tool used across the company. Penneo Sign plays a significant part in their workflows, and they noticed an increase in «the ratio of signed documents that come back has multiplied by ten», as affirmed by one of the Managing Partners.
The collaboration with Penneo and itsme® in Belgium was a strong advantage for their clients too. They can safely and quickly confirm their identity and sign digitally using itsme®, across devices.

About Graef

Graef is a family story that started 40 years ago and continues to grow and embrace new challenges.

The name of the company stands for its values, and they have been guiding their way of working with their clients, as well as when selecting new partners.

G for Growth
R for Relationship
A for Advice
E for Easiness & Simplicity
F for Fun

Graef’s goal is to be a close partner and to create growth and added value for their clients.

«If we send a case file now, we often receive the signed documents back within a day or at least within two days, whereas in the past this was a completely different story.» – Jeroen Vanhoutte, Accountant at VGD

Challenges

Prior to using Penneo, the accountancy team at VGD sent documents to clients either via postal services or email. Clients would have to print, sign, scan, and send the documents back. This was a time-consuming process for everyone involved and presented VGD with several challenges:

• Documents were often returned incomplete, with recipients failing to sign all the documents they were supposed to
• Clients would often return only the signature page of a document, leaving VGD to piece together the missing pages manually
• There was no follow-up method in place, which led to a lack of overview on progress and a low percentage of returned documents

In order to reach its ambition of becoming a leading player in digital accountancy in Belgium, VGD needed to start looking for new solutions.

“For me, it’s also about the commercial part, because at VGD we want to be known as one of the leading accounting firms in Belgium which focuses on digital accounting, so having a solution for digital signing and automation is very important for us. With Penneo, we are one step closer to our goal.” – Charlotte Pille, Partner at VGD

Solution

VGD was first introduced to Penneo by a mutual partner, Silverfin. Penneo was a new partner for digital signing solutions in Belgium, and after a few discussions, VGD decided to implement Penneo Sign in their accountancy department to start with.

Since then, VGD has expanded its use of Penneo Sign across the organization, with more and more use cases being identified continuously.

“We really don’t want to be in just a supplier-customer relationship, we are partners with Penneo. Because working together creates good value for both of us and leads to a long-term relationship.” – Charlotte Pille, Partner at VGD

Results

There are four main benefits that Penneo provides to VGD:

Signing multiple documents in one go

Recipients who need to sign more documents in several capacities can do so in one go, which has made a big difference for VGD in increasing the percentage of completed documents returned signed.

Signing digitally with itsme®

VGD’s clients can sign from anywhere, at their own convenience. itsme® is a well-known solution in Belgium, which increases the level of trust.

Predefined and custom signing flows

With Penneo’s signing flows, VGD can handle complex signing processes more efficiently and make sure the right documents reach the right recipients at the right time.

Full overview over document transactions

With the Penneo dashboard, the team at VGD has a complete overview of their documents’ status. It’s simpler to keep track of progress and thanks to the automatic reminders, VGD no longer has to worry about manual follow-ups to ensure everyone signs on time.

“The main advantage of working with Penneo is the quality of the signatures, the completeness of the signed document, and the speed with which you receive the documents back.” – Charlotte Pille, Partner at VGD

About VGD

VGD is part of Nexia International, the world’s number nine international network of independent accountants, tax consultants, and auditors.

VGD Belgium has 300 experts ready to provide solutions tailored to their clients’ needs in fields ranging from taxation, accountancy, or corporate finance to HR, IT, subsidies, or estate planning. The company works closely with its clients, helping them to automate processes so they have to spend less time on administrative tasks and have more time for the things that matter to them.

“We use Penneo for managing the signing processes in our business line accountancy. Before Penneo, we did this in a very old-fashioned way which created a lot of frustrations and was time-consuming. Now we can automate the signing flow and make sure that we collect all the signatures we need. Our clients are also happy to be able to sign digitally using itsme®, which is a big step forward.” – Charlotte Pille, Partner at VGD

«We decided to implement digital signatures for annual reports, as due to the pandemic we had to move board meetings digitally as well. Penneo’s solution worked perfectly and was very straightforward. First, the board members signed the annual reports using their eID, after which the auditor was automatically prompted to sign, as well. If we had to have orchestrated the whole thing manually and signed by hand, we’d have to mail the annual reports between board members, and it would’ve taken at least three weeks to finalize the whole process. However, with Penneo, everything was done digitally, including collecting all signatures right away during the online board meeting, and in a compliant way too.» – Bengt Yngveson, Authorized Accounting Consultant / Agronomist at Kvarnhuset Ekonomi

Challenges

Kvarnhuset is the responsible accounting company for 10 foundations’ annual reports, where the board consists of exactly the same members. This means 10 annual reports that in essence would have to be individually signed by the same board members and the auditor responsible for the audit report.

On top of that, the board members are located across different parts of Sweden, meaning that the Annual General Meeting would likely not have been hosted in one location. This increases the complexity and leads to large amounts of manual processing and becoming dependent on mail services, which can increase the risk of surpassing legislative deadlines.

This is a very specific challenge, but Kvarnhuset recognized that solving it could significantly reduce the amount of time spent on the 10 annual reports, particularly regarding the manual labour involved.
Brand new to Penneo, but having heard about our digital signing solution which helps auditors and accountants automate time-consuming processes, Kvarnhuset reached out to see if a solution could be found.

Results

Penneo was able to help Kvarnhuset by utilizing a custom signing flow that would address their specific need, while also significantly reducing the back and forth between Kvarnhuset and its clients.

The custom signing flow enabled Kvarnhuset to send all 10 annual reports to the nine recipients meant to sign them in one transaction. Thanks to the design of the flow, which supported complex signing orders and multi-document signing, all parties could sign the respective documents in one go. Additionally, Penneo fully supported the legal and compliance aspects of the transaction by ensuring the responsible auditor was first allowed to sign only after all of the other signers.

The signing flow itself was straightforward, with just two steps: firstly, the board members each signed 1-2 documents perannual report (with just one digital signature), and secondly, the auditor signed the same documents, as well as an additional document.

As a result, Kvarnhuset was able to increase efficiency and save time by avoiding repetitive processes. By getting a custom solution, the company managed to solve a very specific challenge that would have required unnecessary duplicate work.

The custom signing flow helped Kvarnhuset support its clients by collecting the legally required signatures in an easy and compliant way, improving the customer experience as well. Kvarnhuset’s clients could sign from anywhere, on any device – and they only needed to sign once. The annual report signing process was streamlined so both Kvarnhuset, its clients, and the clients’ auditor (from EY AB), benefited from the solution provided by Penneo.

About Kvarnhuset Ekonomi AB

Kvarnhuset Ekonomi AB is an accounting firm in Svalöv, Sweden, with a strong local presence and more than a century of experience.

The company offers services in accounting, financial advice, tax issues, and family law. Kvarnhuset works with individuals and organizations of different sizes and stages, helping them increase profitability.

Many audit and accounting companies experience the rush of the annual report filing period each year. And Kvarnhuset is no stranger to this busy time of having to finalize several annual reports around the same time. Therefore, saving time by automating the annual report processes would be a major benefit to Kvarnhuset.