MitID is the next generation of NemID, meant to provide users with a better and safer digital experience and to provide Danish society with a more resilient eID solution that will be able to withstand the digital threats that the future might bring.
Penneo is currently working with Signaturgruppen A/S (owned by Nets) to make MitID available for our customers and users when MitID goes live in October 2021.
On this page, you can find general information about MitID, as well as what the new solution means for you as a Penneo customer or user. We’ll continuously update this page to keep you up to date with the latest developments.
| General FAQ |
| FAQ for Penneo customers |
| FAQ for Penneo signers |
This section answers some common questions about what MitID is, what it can be used for, when can users expect to get it, and more.
MitID is the next generation of NemID. It is the electronic ID (eID) you will use to verify your identity, log into your bank account, check your annual tax returns, or sign documents with Penneo.
You can use MitID for everything that you are used to using your NemID for. That can be anything from logging into your bank account, checking your tax returns, or signing documents via Penneo. MitID will be introduced throughout 2021 and 2022, so it is important that you still keep your NemID app and/or keycard until MitID is fully phased in.
Once your bank has contacted you about getting MitID, you’ll need access to your NemID and phone and/or email. There are a few steps you’ll need to follow:
You’ll get further information regarding these steps once you’re contacted by your bank.
NemID is a safe solution today, but MitID is a more modern eID that prepares us for the digital possibilities and challenges of the future. Ultimately, MitID is meant as a more secure eID. You will be able to use MitID for everything that you have used your NemID for.
The first private users are expected to obtain MitID in October 2021. The transition to MitID begins as soon as the test period and the last adjustments are in place. According to the plan, the transition will happen during 2021 and 2022. You will receive a message from your bank when it is your turn to get your MitID.
There are several ways of using MitID. You can use the MitID app or retrieve codes from the MitID kodeviser and/or MitID kodeoplæser. These solutions are free to get and use.
No, MitID will as a starting point not cost you anything.
Yes. MitID is a more modern eID that prepares us for the digital possibilities and challenges of the future.
Some improved functionalities of MitID:
In the test period selected users and employees from e.g. banks and public institutions will test the transition from NemID to MitID and the usage of MitID. The test period will be carried out in three waves where more and more test persons will be added for multiple testing purposes. On the basis of the test period, adjustments to the functionalities will be made before the expected release to everyone in Denmark in October 2021.
After the test period has been successfully completed the migration period starts. The migration period is the period where both NemID and MitID will be available. Users will be able to obtain their MitID from October 2021 and use both eIDs during the whole period. The migration period is expected to run in 2021 and 2022.
According to the plan, the first users will obtain MitID from October 2021 and the shift of over 5 mio. users from NemID to MitID will continue in 2022. All users are, at the latest, expected to have MitID by 30th of June 2022.
This section answers some of the most common questions you as a Penneo customer may have in relation to MitID and using Penneo.
In order to connect your MitID for login, you need to first log in to your company account.
To see more about connecting your MitID see our support article.
MitID Erhverv is the new replacement for NemID medarbejdersignatur. With MitID Erhverv employees and/or members are able to digitally act on behalf of the related company/institution. MitID Erhverv is expected to be launched in spring 2022.
Throughout the whole migration period you are able to use NemID medarbejdersignatur. For you as a Penneo client, it means that you shall continue logging in and/or signing documents with NemID medarbejdersignatur until MitID Erhverv has been launched.
Once Penneo is live with MitID, admins will have the option of enabling MitID in the Penneo Admin section. You will not have to do anything else. However, it is suggested that all customers update internal documentation, so that internal documentation mentions MitID rather than NemID.
This section answers some of the most common questions you as a Penneo customer may have in relation to MitID and using Penneo.
For starters, you will not be able to sign with MitID when it is launched in October. That is due to the fact that the signature component in MitID will not be launched until December 6th, 2021. Penneo will support signing with MitID as soon as possible after the signature component is launched. In the meantime, you must keep your NemID and use it when signing documents via Penneo.
MitID will be launched in October 2021 and phased in throughout 2021 and 2022. When it is your turn to get MitID you will automatically get notified by your bank in your net-/mobile bank or in Digital Post. All users are, at the latest, expected to have MitID by the 30th of June 2022.
Yes, keep your NemID. Throughout the whole migration period both NemID and MitID will be available. You will be able to use your NemID in the same way as you are using it today throughout the migration period.
