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Learn how digitization in Digital Deloitte creates a smarter workplace
"Just a few days after the implementation, a few thousand documents had already been sent"
With over 2,500 employees Deloitte is Denmark's largest audit and advisory company. Their more than a hundred years of success come as a result of an intense focus on close customer relations and tailor made solutions. If you ask them, the next step is to create a smarter workplace through digitization. They call it 'Digital @ Deloitte'. Teis André, Senior Consultant in Deloitte states: "For many years, the industry has had such a strong focus on cooperation with customers that the administrative processes have been stopped. That has come to an end. With 'Digital @ Deloitte' we will focus on creating the best possible user experience for the customers as well as the employees. “
Focus on the user experience
With more than 17,000 annual reports to be signed annually, it was estimated that in the audit department there was time and money to be saved with automation. “The digital signature cuts many of the old processes, reducing the administrative burden. Especially Auditors have been satisfied with the simple process of printing, sorting and scanning, but also users who are used to using NemID, benefit from the more professional user experience. “
In spring 2016, Deloitte rolled out digital signature with Penneo in their audit department. Most of their documents started in Word, so the easiest was to get started with Penneo Desktop. Thus, the employees simply click 'print' to send the annual reports to signature. “Just shortly after we got the solution implemented, the first few thousand documents were sent to digital signature, and Penneo continues to send more and more" Deloitte is so excited about the use of Penneo in review that they’re working on expanding usage to the HR department and further into other parts of the organization.
Read how automated workflows and digital signatures optimize the processes at Martinsen Revision
"By using Penneo, we have a full overview of the status of the individual financial statements throughout the process"
Martinsen Statsautoriseret Revisionspartnerselskab is a local and regional consulting and audit firm with offices in Esbjerg, Grindsted, Kolding, Copenhagen, Odder, Skjern, Tørring, Vejen, Vejle and Aarhus. Martinsen has a close contact with customers, public authorities, banks, lawyers and other customers' daily business partners as the local consulting and auditing firm. In January 2016, the company introduced digital signature, resulting in optimized business processes and significant savings. Jesper Hørby Jensen from Revisionsfirmaet Martinsen says: “We can quickly and easily collect signatures and credentials 100% digitally via Penneo. Our savings are significant because the process of the Annual Report is now automated and 'signature button' integrated into our accounting program.
Fasterand easier procedures
With more than 220 auditors that must have the financial statements completed in time, there is often hectic in high season. Several reports have to be signed and the old print and scan processes created too much manual work without adding value to either customers or employees: “For example, a situation could occur during high season where hundreds of accounting packages should be scanned, named and archived. This happened manually and often took an excessively long time to perform and did not give any value to either us or customers - on the contrary. Fortunately, it's in the past now. By using Penneo, it all happens automatically - and we have eliminated several manual and time-consuming tasks. “
When sending so many annual reports, it can be quite a big project to collect the signatures and keep track of whether everyone has signed. “By using Penneo, we have a full overview of the status of individual cases throughout the process. It gives us peace of mind and saves us the time requesting signatures as the system automatically sends reminders to signatories if necessary. “
Clears the Money Laundering Act with NemID
Like many other industries, Martins is subject to the Laundering Act, which implies that they often have to ask for customer credentials. “Before, we often received a copy of passports and drivers license by e-mail. However, we have acknowledged that this process is less secure and, furthermore, was not in line with the Personal Data Regulation's requirements for handling sensitive data. Instead, we can safely and Easily collect credentials digitally with Penneo's CPR validation “
Accounting meeting focusing on the accounts
When you have to sign the financial statements in the accounting industry, you will be called upon to summon all parties to a so-called 'accounting meeting', where you review and sign the resports. The signature process often ends taking to much focus from the most important part - the reports that is - and therefore Martinsen has a clear advantage in digitizing this part. "After all, we often need to make some small changes before the documents can be signed. Previously, we experienced that the signature of the meeting itself could be time consuming when many people had to sign several documents etc. Today we can make any changes to the documents after the meeting without anyone sitting and waiting for us to prepare and print documents. " "Before we chose Penneo, we had a concern about how it could affect our relationship with customers, but there was no reason to do that at all. On the contrary, our customers find it convenient that the meeting is now focused on the reports, and that they can quickly sign the annual report digitally in exactly the order that is required. “
Learn how Agri Nord stays on top of future challenges with digital signatures."
"Becoming digital has really made a difference for us and Penneo has fully lived up to our expectations"
Agri Nord is an agricultural association and consultancy company from northern Judland, which employs about 200 employees across the 3 departments. As a farmer, it requires overview, knowledge and great passion for farming today. Therefore, at Agri Nord, focus is on how to use modern technology to be at the forefront of future challenges. Anders Hummelmose, Economics and IT Manager at Agri Nord, commented on the choice of digital signatures. “With digital signature we get signed annual accounts and various other documents both faster and easier.”
The system insures overview
"Often there are several signatories who need to sign in continuation. The system handle that for us, just like the automatic reminders feature that makes it easy to follow up. We can now follow our cases in detail, from the moment they are shipped, until they are signed. For example, we can see exactly when a document has been received, opened and signed. Our employees will get a better overview of current cases. “
Saves money on shipments
" As a business, we save money on our shipments and at the same time we get a more secure customer management. ! “ "Becoming digital has made a difference for us. It has fully lived up to our expectations and we will definitely recommend it "
Learn how danish agriculture companies optimize their processes with digital signatur
"The perhaps most tangible improvement is that we no longer have the accounts lying in paper piles everywhere."
Centrovice is a modern advisory service for agricultural companies and advisors in all agricultural fields, as well as accounting and auditing, finance, HR and salary, social economy, as well as property and law. With more than 4000 customers in the portfolio, there was previously a great administrative task for 160 colleagues to collect signatures on the many documents that needed to be signed. Anne Grete Bøgh, Head of Department of Economics states the following about the implementation of digital signature, : “A number of improvements have been achieved by switching to digital signatures. The perhaps most tangible improvement is that we no longer have the reports lying in paper piles everywhere and the hassle of updating lists to keep an overview. “
Automated workflows make document management easier
" Our workflow has been automated and there is certainty that we will not forget something along the way. In addition, the system itself will send reminders so that the slower customers sign much faster than before “
Digital signature gives happy customers
A very important element for us is that our customers are very happy about the system. Most of them sign within a few days.