Update related to MitID signatures with Name and Address Protection (NAP)

The following changes will take effect on Wednesday, November 1st, 2023, at 9 a.m.

MitID signatures with Name and Address Protection (NAP) will be rejected by default in Penneo Sign

If your signers try to sign with MitID and they have Name and Address Protection (NAP) enabled in the CPR register, they will be presented with an error page informing them that they need to contact the case file owner – unless you have allowed an alternative signing method.

Error message

This update is meant to ensure that the signer’s name is always visible in the signed documents.

To this end, you can allow your signers to sign using an image of their handwritten signature instead – which the Danish Business Authority recognizes as valid for annual reports and exemption statements.

How to enable SES via Image Upload

To allow your signers to use Simple Electronic Signatures (SES) via Image Upload, this signing method needs to be enabled at a company level by an administrator

Enable SES via Image Upload

Once you have enabled SES at a company level, your signers who have MitID with NAP will be able to use SES Image Upload to sign (even if this signing method had not been enabled individually for them during the case file creation process).

Do you want your signers to sign using MitID with NAP, nonetheless?

Digital signatures made via MitID with NAP are legally valid in most cases. Although the signer’s name is hidden, in the event of a dispute over the validity of the signature, public authorities can still access the CPR register to confirm the identity of the signer based on their unique MitID serial number.

Therefore, if you want, you can still let your signers use MitID with NAP by enabling MitID with protected name as an allowed signing method in your company settings.

If you enable MitID with protected name as an allowed signing method, the signers will still see a warning that their name won’t be included in the document. They will have the option to choose another signing method (if available) or use MitID with CPR confirmation. If they choose MitID with CPR, they will be asked to repeat the MitID identification process and type their CPR number.

The resulting digital signature will appear in the final document in an anonymized form, as shown in the image below:

Digital signature with NAP enabled

When opening the signed document in Adobe Reader, you can click on the paperclip icon to see the signature files as attachments, but the name of the signer will still be anonymized.

Digital signature with NAP enabled in Adobe Reader

You can check the validity of the signature and the identity of the signer using Penneo’s Validator.

Summary

Signers using MitID with NAP will see an error message when they try to sign. To ensure they can sign, please enable SES Image Upload or MitID with protected name in your company settings.

Update related to MitID signatures with Name and Address Protection (NAP)

Please keep in mind that Penneo does not recommend enabling digital signatures made using MitID with NAP, as some parties – including the Danish Business Authority – require the signer’s name to be visible in the signed documents.

Should you have any questions on the updates above, please don’t hesitate to contact our support team.