Penneo Sign Subprocessors
| Name | Address | Data | Description of processing | Data location |
|---|---|---|---|---|
| Amazon Web Services EMEA SARL | 38 Avenue John F. Kennedy, L-1855 Luxembourg. Reg. nr. (in Luxembourg): B186284 | All data concerning Penneo customers and Signers and all uploaded documents. | Storing and hosting Database, Incoming data processing requests, Sandbox and development environment, Production Environment. The contents of all signed documents is encrypted, and not accessible to subprocessor. | EU |
| Amplitude | 201 Third Street, Suite 200, San Francisco, CA 94103 | Pseudonymised Penneo Customer name, pseudonymised user name, Language preferences and usage. | Monitoring user behavior in the Penneo Sign application, in relation to usage of the platforms, signer activity, casefile progress and completion status. | EU |
| Tableau (Salesforce) | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA | Penneo Customer names, Signer names, Signer emails, subscription and usage information for those using the Penneo Dashboard. | Providing data reports and the Penneo Dashboard to Penneo customers. | EU |
| Integrate.io | 5940 South Rainbow Blvd Suite 400 Las Vegas, NV 89118 United States | Penneo Customer name, Subscription and usage information. | Transporting data between internal applications. No data is stored here, and is processed only when forwarded to end-application. | EU |
| Digital Realty Denmark ApS (formerly Interxion Danmark ApS) | Industriparken 20A, 2750 Ballerup | All data concerning Penneo customers and Signers and documents in Penneo Sign. | Hosting HSM box, Colocation center | EU |
| Zendesk | 989 Market Street, San Francisco, CA 94103, USA | The data processed by Zendesk will include customer contact information, support request details, communication history, and any other information provided by customers related to their support inquiries. | Zendesk will be used to manage customer support tickets, including the logging, tracking, and resolution of support requests via various channels. | EU |
| Additionally for customers that actively enabled the SMS verification feature. | ||||
| ONLINECITY.IO Aps | Buchwaldsgade 50, 5000 Odense C, Danmark, CVR-nr: DK27364276 | Telephone number, message content, name of sender. | Sending out one-time codes via SMS. | EU |
Penneo KYC Subprocessors
| Name | Address | Data | Description of processing | Data location |
|---|---|---|---|---|
| Amazon Web Services EMEA SARL | 38 Avenue John F. Kennedy, L-1855 Luxembourg. Reg. nr. (in Luxembourg): B186284 |
All data concerning Penneo Customers and Customers’ clients and client documents in Penneo KYC. All documents and sensitive information is encrypted. | Storing and hosting database. Incoming data processing requests, sandbox and development environment, production environment | EU |
| Tableau (Salesforce) | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA | Penneo Customer name and Customer’s platform usage information. All Customer’s client e-mails, phone, CPR numbers, and documents are end-to-end encrypted and not accessible or visible. | Providing data reports and providing the embedded Penneo Dashboard to Penneo Customers. | EU |
| Integrate.io | 5940 South Rainbow Blvd Suite 400 Las Vegas, NV 89118 United States | Penneo Customer name, Subscription and usage information. | Transporting data between internal applications. No data is stored here, and is processed only when forwarded to end-application. | EU |
| ONLINECITY.IO ApS | Buchwaldsgade 50, 5000 Odense C, Danmark, CVR-nr: DK27364276 |
Telephone number, message content, name of sender. | Delivering SMS reminder messages to Customers clients via Gateway API service. Will only be used if the Customer initiates reminders via. clients phone number. | EU |
| Amplitude | 201 Third Street, Suite 200, San Francisco, CA 94103 | Pseudonymised Penneo KYC organization name, pseudonymised user name, pseudonymised client session identifier, language preferences and usage. | Monitoring user behavior in the Penneo KYC applications, in relation to usage of the platforms, customer and client activity in relation to client relationships. | EU |
| Zendesk | 989 Market Street, San Francisco, CA 94103, USA | The data processed by Zendesk will include customer contact information, support request details, communication history, and any other information provided by customers related to their support inquiries. | Zendesk will be used to manage customer support tickets, including the logging, tracking, and resolution of support requests via various channels. | EU |
| Additionally for customers that have Trapets enabled in the Penneo KYC Solution | ||||
| Trapets AB | Kungsgatan 56, SE-111 22 Stockholm, Sweden | Name, Surname, Date of Birth, Nationality, PEP status. | Monitoring PEP status and sanction screening in Penneo KYC. Will only be used if the Customer decides to enable Trapets. | EU |
Last updated on October 22nd, 2024