Privacy statement for the Penneo website

Integrity in personal data management is essential to uphold our pledge of protecting users’ confidentiality.

Our company and data processors

Penneo A/S
Enghavevej 40, 4th floor
DK-1674 København V
CVR no.: 35633766

Penneo A/S (hereinafter Penneo) is a Limited Liability Company founded and registered in Denmark in 2013 and existing under the laws of Denmark.

Penneo’s IT-systems and websites are hosted on locations within the EU (Frankfurt region, Germany and Dublin region, Ireland) by AWS (Amazon Web Services).
For information about AWS compliance within the EU GDPR, please visit


This Privacy Policy applies to Penneo’s online information available at

Processing of your personal data

The purpose of this Privacy Policy is to inform on how Penneo collects, uses, and protects personal information. Penneo follows the following principles when collecting and processing personal information:

  • Penneo does not collect personal information about its website visitors, except to the extent that it involves the use of cookies as described below.
  • Penneo will exclusively process personal information in full compliance with all applicable laws and regulations on data protection.
  • Penneo ensures that personal information is not changed to incorrect information or becomes known by unauthorized third parties or misused.
  • Penneo only collects personal information to the extent needed to improve Penneo’s services and website.
  • Penneo does not use collected information for purposes other than those disclosed at the collection or needed to provide Penneo’s services.
  • Penneo does not disclose any personal information to any third parties unless specifically required by law, regulation, or an order from a public authority.
  • At any time, the website user may request Penneo to delete any personal information about the user.

Sensitive personal information

Penneo does not collect any sensitive personal data via our website.

Anonymous use of Penneo’s website

You can always search for information on Penneo’s website without providing personal information. Penneo does not automatically collect personal information nor links anonymous technical information with specific users.

Use of cookies

A cookie is a small data file with information that is placed and stored on your computer or mobile device when you visit a website.

Cookies enable our website to recognize your computer when you revisit our website. They are used to improve user-friendliness and generate anonymized statistics.
Penneo’s use of cookies is primarily for the purpose of collection of statistical information.

It is a requirement for the Penneo website that the website visitors accept our use of necessary cookies, which are essential for the website to operate and function properly.

Cookies for statistical information

Penneo uses cookies to collect information on the use of Penneo’s website. The following information is collected:

  • The pages you visit on Penneo
  • The time and date of the visit
  • The web pages from which you came

In addition, Penneo collects information about the computer you use (no personal data). The information collected is:

  • Web browser and browser settings
  • Operating system
  • Internet connection
  • Screen resolution and -settings

The information is only used for statistical purposes and for improving the services on Penneo’s website.

Moreover, Penneo collects the IP-address of the device you are using. This information is not collated with personal information but can be used when investigating unauthorized- or attempted unauthorized use of Penneo’s website and services.

Cookies and user management

Penneo also uses cookies for user-management and to improve the common user experience. These cookies register user-settings such as:

  • Languages environment
  • Log-on-method
  • Storing environment
  • User specific sorting
  • Contact information (with reference to Support inquiries)
  • Management of the log-on-session

For more information about the cookies installed on Penneo’s website, please refer to our Cookies Policy.


Penneo does not sell or disclose your personal information for the purpose of marketing from third parties. Penneo exclusively uses information about our website users to market and improve our own services.

Information that you provide to us:

When you register for a free trial account, book a demo, download one of our resources, or otherwise fill out one of our forms, we ask for and may collect personal information about you such as your name, address, phone number, email address, company name, etc.

We only use this personal data to provide you with the services you ask for. We may use this personal data to deliver tailored advertising, but only if you have given explicit consent to receive marketing communications by checking the opt-in box in the form.

In the case you have given your explicit consent to receive marketing communications, we may contact you about our relevant content, products, and services by email or phone.

If you no longer want to receive communications, you can always unsubscribe by clicking on the relevant link at the end of one of our emails.

All the personal information that you provide to us is not shared with any third parties or used for any other purpose.

If you sign-up for a free trial account, you are not required to enter your credit card information unless and until you decide to continue with a paid subscription to Penneo’s Services. A third-party intermediary is used to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf.


Penneo uses a range of technical and organizational measures to secure your personal data against unauthorized access or amendment, loss, corruption, and other misuses.

Our employees and data processors are subject to a duty of confidentiality in relation to the information processed in Penneo’s systems.

Links to other service providers

On the Penneo website, we provide links to other service providers’ websites.
Penneo is not responsible for the content of other service providers’ websites, and this Privacy Policy does not apply to these service providers’ websites.


All material on this website, including names, trademarks, logos, graphics, and texts, is owned by Penneo or its collaborators and is protected under trademark laws, copyright laws, and Intellectual Property Laws and regulations.

Website users are permitted to link to articles and blog posts on the website as long as this is done in a loyal manner and in accordance with current Danish law.

Penneo’s IT-systems

Whenever you are asked to supply personal data, this is always done using a secure, encrypted connection.

Version 1.3 2022-03-20

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