Penneo

Cookies Policy

We use cookies to provide you with the best user experience on our website. Our Cookies Policy explains what cookies are, why we use them, and how you can manage your preferences according to your rights.

 

This website, owned and operated by Penneo A/S (hereinafter “Penneo”, “we”, “us”, “our”), uses cookies and similar technologies to improve navigation efficiency, perform analytics, remember website preferences, and generally enhance the user experience.

We care about making our users feel safe when they choose Penneo – and this also applies to our website’s visitors. We want to provide you with transparent information about the data we collect, how we process it, and which choices you can make.

 

What are cookies?​

Cookies are small text files placed on your computer or mobile device when you visit a website. These small pieces of data usually consist of alphanumeric information that uniquely identifies your device so that it can be “recognized” when you revisit the same website.

Cookies are designed to improve the user experience by recording their browsing activity (such as the buttons clicked) and “remembering” the actions performed (such as the information entered into form fields).

Every time you visit a website, you will be asked to accept or reject cookies, meaning express your consent on whether you wish to authorize the website to remember your preferences (such as preferred language, login credentials, pages visited in the past, etc.) for a certain period of time. That way, you won’t have to re-enter them when browsing around different pages of the website during the same visit.

Cookies are stored in a file located in your web browser (often called “Cookies”).

 

Are there different types of cookies?​

Some cookies are needed in order for certain web pages to function. When cookies are strictly necessary for the website to operate, they cannot be switched off, and the law does not require the website owner to ask for the user’s permission. For all other types of cookies (analytics, marketing, etc.), the user’s content must be explicitly expressed and can be withdrawn at any time.

Cookies set by the website owner (in this case, Penneo A/S) are called first-party cookies. Besides, a website might use external services, which install their own cookies, called third-party cookies.

 

How long are cookies being stored?​

The duration of the cookies retention depends on their type:

  • Some cookies are only stored for a short period of time, which can be your visit to the website. They are called session cookies and are automatically deleted after you end your visit (when the connection to the website is interrupted).
  • Other cookies are not deleted when you quit your browser. They are called persistent cookies and remain stored on your computer until their expiration date (or until you delete them manually via your browser settings).

The storage period of each cookie we use on our website is indicated in the cookie overview below.

 

Why do we use cookies?​

We use cookies to store visitors’ preferences, keep our website operational, and gather analytics data about visitors’ behavior.

 

Functional cookies​

These cookies enable the website to remember visitors’ preferences, such as:

  • if you have agreed to (or refused) this website’s cookies policy, as well as which categories of cookies you have expressed your consent for;
  • your language preference or the country visit the website from, to let us provide you with content in your preferred language without having to ask you each time you visit our website;
  • authentication credentials, like log-in method and contact information (only to enable product usage for customers or Support inquiries).

 

Analytics cookies​

We use these cookies for purely internal research on the website’s performance and measure traffic. Examples of this information are:

  • the pages you visited on our website;
  • the time and date of the visit;
  • the webpages you reached our website from.

These cookies simply assess how you interact with our website as an anonymous user. The data collected does not identify you personally, it only tells us about your web browser and settings, operating system, internet connection, screen resolution and settings. None of this information can lead us to identify the person who is visiting the website.

Analytics cookies merely enable us to track and target our users’ interests to gain insights on how we can improve their experience (for example, by testing different versions of our website to see which particular features or content users prefer). The data collected can also be used to generate anonymized statistics about the browsing interaction on our website.

Performance cookies are only used in case you have given your consent to their collection and processing.

 

Marketing cookies​

These cookies track your online activity across websites and online platforms and help deliver tailored targeted advertising. For instance, we use such cookies to:

  • show you relevant advertising on social media platforms (or other websites) you visit;
  • measure the effectiveness of our advertising campaigns.

This data is not shared with any third parties or used for any other purpose. We recommend allowing these functions to get the most out of your experience. However, you are always free to refuse these types of cookies or withdraw the consent previously expressed via the cookie banner on the first page you visit.

Advertisement cookies are only enabled after you have given explicit consent.

 

What cookies do we use?

 

Elementor

Statistik (anonym)

Usage

We use Elementor for content creation. Read more

Sharing data

This data is not shared with third parties.

Statistik (anonym)

Name
Expiration
vedholdende
Function
Lagra utförda åtgärder på webbplatsen

WPML

Funktionell

Usage

We use WPML for locale management. Read more

Sharing data

This data is not shared with third parties.

Funktionell

Name
Expiration
1 dag
Function
Lagra språkinställningar

Bing Ads

Marknadsföring/Spårning, Funktionell

Usage

Read more

Sharing data

This data is not shared with third parties.

Marknadsföring/Spårning

Name
Expiration
13 måneder
Function
Lagra och spåra besök på olika webbplatser
Name
Expiration
1 dag
Function
Lagra och spåra besök på olika webbplatser

Funktionell

Name
Expiration
vedholdende
Function

Google Analytics

Statistik, Funktionell

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistik

Name
Expiration
1 dag
Function
Lagra och räkna sidvisningar
Name
Expiration
1 år
Function
Lagra och räkna sidvisningar
Name
Expiration
2 år
Function
Lagra och räkna sidvisningar

Funktionell

Name
Expiration
session
Function
Tillhandahålla teknisk övervakning

Purpose pending investigation

Name
_clientId
Expiration
Function

Visitor Queue

Marknadsföring/Spårning

Usage

We use Visitor Queue for remarketing. Read more

Sharing data

For more information, please read the Visitor Queue Privacy Statement.

Marknadsföring/Spårning

Name
Expiration
1 dag
Function
Lagra vilken sida som besöktes först
Name
Expiration
1 dag
Function
Lagra hänvisande webbplats
Name
Expiration
1 dag
Function
Lagra använda nyckelord och sökmotor
Name
Expiration
1 dag
Function
Lagra hänvisande webbplats
Name
Expiration
6 dage
Function
Lagra ett unikt användar-ID

Pardot

Marknadsföring/Spårning, Funktionell

Usage

We use Pardot for remarketing. Read more

Sharing data

For more information, please read the Pardot Privacy Statement.

Marknadsföring/Spårning

Name
Expiration
various
Function
Lagra ett unikt användar-ID

Funktionell

Name
Expiration
vedholdende
Function
Tillhandahålla skydd mot hackare

Complianz

Funktionell

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Funktionell

Name
Expiration
365 days
Function
Lagra om ett meddelande har avvisats
Name
Expiration
365 days
Function
Lagra accepterad cookiepolicy ID
Name
Expiration
365 days
Function
Lagra samtyckespreferenser för cookies
Name
Expiration
365 days
Function
Lagra samtyckespreferenser för cookies
Name
Expiration
365 days
Function
Lagra samtyckespreferenser för cookies
Name
Expiration
365 days
Function
Lagra samtyckespreferenser för cookies
Name
Expiration
365 days
Function
Lagra samtyckespreferenser för cookies
Name
Expiration
365 days
Function
Lagra samtyckespreferenser för cookies
Name
Expiration
365 days
Function
Lagra samtyckespreferenser för cookies
Name
Expiration
365 days
Function
Lagra om cookie-bannern har avvisats
Name
Expiration
365 days
Function
Lagra samtyckespreferenser för cookies

Leadfeeder

Marknadsföring/Spårning

Usage

We use Leadfeeder for advertising. Read more

Sharing data

For more information, please read the Leadfeeder Privacy Statement.

Marknadsföring/Spårning

Name
Expiration
2 år
Function
Lagra och spåra målgruppsräckvidd

WP Engine

Purpose pending investigation

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Purpose pending investigation

Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function
Name
Expiration
session
Function

Microsoft Clarity

Marknadsföring/Spårning

Usage

We use Microsoft Clarity for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Marknadsföring/Spårning

Name
Expiration
Function
Name
Expiration
1 år
Function
Lagra och spåra besök på olika webbplatser

YouTube

Marknadsföring/Spårning, Funktionell

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marknadsföring/Spårning

Name
Expiration
session
Function
Lagra lokaliseringsdata
Name
Expiration
session
Function
Lagra och spåra interaktion
Name
Expiration
8 måneder
Function
Lagra användaralternativ

Funktionell

Name
Expiration
6 måneder
Function
Tillhandahålla bandbreddsuppskattningar

ActiveCampaign

Funktionell

Usage

We use ActiveCampaign for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the ActiveCampaign Privacy Statement.

Funktionell

Name
Expiration
1 måned
Function
Lagra samtyckespreferenser för cookies

Hotjar

Statistik

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistik

Name
Expiration
1 år
Function
Lagra ett unikt användar-ID

Atlassian Jira Servicedesk

Statistik

Usage

We use Atlassian Jira Servicedesk for customer support management. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
Expiration
Function

Statistik

Name
Expiration
1 år
Function
Lagra senaste besök

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
activeFilter
Expiration
Function
Name
totalLoadedPosts
Expiration
Function
Name
pageNumber
Expiration
Function
Name
sppainnneov2
Expiration
Function
Name
_plantrack
Expiration
Function
Name
Expiration
Function
Name
continueReview
Expiration
Function
Name
hashcafsub
Expiration
Function
Name
hashcaf
Expiration
Function
Name
rF5XjaLcSeenkJlRa
Expiration
Function
Name
rF5jpedmgnKXa
Expiration
Function
Name
rF5jpednWkF
Expiration
Function
Name
rF5jpedgWWBpi
Expiration
Function
Name
rFU0ra7
Expiration
Function
Name
ziwsSessionId
Expiration
Function
Name
active_cx_tab
Expiration
Function
Name
_gat
Expiration
Function
Name
appMode
Expiration
Function
Name
ln_or
Expiration
Function

Salesforce

Preferences

Usage

We use Salesforce Experience Cloud to host our Help Center. Read more.

Sharing data

For more information, please read the Salesforce Privacy Statement.

Preferences

Name
force-proxy-stream
Expiration
3 Hours
Function
Ensure client requests hit the same proxy hosts and are more likely to retrieve content from cache.
force-stream
180 Minutes
Used to redirect server requests for sticky sessions.
sfdc-stream
3 Hours
Used to properly route server requests within Salesforce infrastructure for sticky sessions.
BrowserId
1 Year
Used for security protections.
BrowserId_sec
1 Year
Used for security protections.
CookieConsentPolicy
1 Year
Used to apply end-user cookie consent preferences set by our client-side utility.

 

How to manage cookies settings when visiting our website

When visiting our website, you will be prompted to submit your preferences via the cookie banner popping-up on your screen, and we will save your cookies’ choices. You are entirely free to choose which category of cookies we can place. You can either accept the necessary cookies only or opt-in and agree to functional, performance, analytics, and marketing cookies.

Your choice will not affect your ability to access our website. Still, limited cookies might impact the way our website functions are presented to you.

If you want to adjust your preferences related to the cookies being used, you can either use the button below or edit your cookie list in your browser’s settings.

If you use multiple devices (e.g., computer, smartphone, or tablet) to visit our website, please note you will have to configure your cookie preferences on each device separately, in case your device is used by multiple individuals, please take into account that someone else might have changed the cookie settings you prefer. Using you (personal) user or browsing profile, including your personal cookie preferences, can limit this risk.

 

For more information about how we collect and process personal data, please refer to our Privacy Policy.

If you are looking for additional information or have any questions, please do not hesitate to contact us.

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