Penneo Trust Center

We keep our services up to date with legal requirements, security standards, and compliance needs. Get an overview of privacy, security, and compliance at Penneo – and how you can use our compliance to ensure yours.

AML compliance

Our AML solution is compliant with EU legal requirements, and you can use Penneo KYC to meet your obligations related to client risk assessment, customer due diligence, continuous monitoring, and record-keeping.

Learn more about Penneo KYC

Data privacy

We process and store personal data within the EU and maintain encrypted backups in EU data centers. Aside from ensuring full GDPR compliance internally, we also provide features specifically designed to assist you in meeting GDPR requirements, such as automatic data deletion, access control based on NIN, encryption, and more.

Legal validity

Penneo’s digital signatures are legally valid and binding as they meet the requirements for advanced electronic signatures laid down in the EU eIDAS Regulation and the US e-Sign and UETA Act.

Learn more about Penneo Sign

Product security​

From our IT environment to our products, everything we do follows the highest safety standards and industry best practices. Penneo receives a yearly ISAE 3000 Report attesting to our compliance, and we are ISO 27001 and 27701 certified. That’s how we ensure continuity and good performance of our services, meeting our customers’ expectations day by day.

We want to provide you with reliable evidence of our commitment to privacy and security

At Penneo, we strive to offer our customers and users the safest digital experience. To this end, we frame our policies, procedures, and controls in line with global security standards and international best practices.

As proof of our pledge to maintain the highest level of operational excellence, Penneo has undergone thorough independent audit assessments and has been certified under ISO 27001:2022 and ISO 27701:2019 standards for its information security and privacy management system.

Additionally, Penneo completes an ISAE 3000 audit on an annual basis.

Trust in business
Sign documents digitally with eID

Leverage the safest authentication methods to ensure compliant identification and signatures​

No passcode can compete with the level of security provided by government-issued eIDs for digital identification.

As we support several national eID means, we can help you scale up your business across borders while maintaining the same security you have at home.

Users can confirm their identity and sign digitally with Penneo with the following national eIDs and we are constantly working on supporting new ones.

We help you meet your specific industry standards and simplify your compliance processes​

As our customers belong to highly regulated sectors and operate in different countries, we provide customization capabilities to help you meet your specific industry requirements and national laws.

With Penneo, you can create tailored signing flows that follow the rules your business is subject to and ensure full compliance.

Signing order

“Penneo KYC helped us a lot with the control. We were able to show we collected the right documentation from our clients and were storing it securely. Thanks to the audit log, we could also show when we collected the information and document each step of the process.”

– Louise Jansen, Auditor at Complet Revision

DISCOVER MORE CUSTOMER STORIES

Have questions about data protection or want to know more about Penneo’s role as data processor?

CHECK OUT OUR DPA CONTACT DPO